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1. Introduction

Hotel Eschenhof is committed to making its website and mobile applications accessible in accordance with the legal provisions on accessibility. The legal basis for this is the Web Accessibility Act (WZG) and the relevant provisions of the Disability Equality Act (BGStG).
In addition, the provisions of the Accessibility Act (BaFG), which also applies to certain private providers from 28 June 2025 to implement the European Accessibility Act (Directive (EU) 2019/882), are taken into account.
This accessibility statement applies to the website:

1.1 Description of Services Provided

This website provides information about the services and offerings of the hotel/facility. These generally include accommodation in various room categories, as well as details on amenities, pricing, location, contact options, and additional services. Where applicable, the site may also present information on dining options, event spaces, leisure facilities, or extras such as parking.

1.2 General Website Functions

The website allows users to learn about the offerings of the hotel/facility and to get in touch. Depending on the technical setup, features for reservation requests, bookings, or the selection of additional services may be available. Users may also find information about check-in and check-out times, directions, special services, or parking options. Interactive elements such as forms, image galleries, maps, or calendar views support usability.

2. Accessibility Status

This website is partially accessible, as not all requirements are fully met.

3. Non-accessible Content

Despite our ongoing efforts, certain content on this website is currently not fully accessible. In particular, the following limitations exist:

  • Keyboard navigation: Some interactive elements such as teasers, sliders, filters, or pop-ups are currently not or only partially operable using a keyboard. Affected modules include, for example, Clickpoints, Teaser T11/T19, Quote T4, Tabs, and pop-ups in the Team mask module;
  • Forms: Certain form fields (e.g. in job forms or sales request forms) as well as checkboxes (e.g. for privacy policies or newsletter subscriptions) are not consistently accessible via keyboard navigation;
  • Filtering and selection functions: Some content elements such as magazine filters, Story T2 filters, accommodation selection fields, or trigger tabs currently pose accessibility barriers for keyboard or screen reader users;
  • Media and visual content: Older PDF and Office documents or embedded videos published before the deadlines set by Directive (EU) 2016/2102 may lack appropriate structure, alternative texts, captions, or audio descriptions;
  • Incomplete semantic markup: In some modules such as the list module, link and image title attributes are still missing;

We are continuously working to identify and address these accessibility barriers.

4. Creation and Review of this Statement

This statement was created/modified on 09.12.2025.
Review methodology: Self-assessment (internal tests with various browsers and keyboard navigation) as well as partially automated tests using tools like WAVE or Lighthouse.

5. Feedback and Contact Information

If you notice any issues related to the accessibility of our website or need information about non-accessible content, please contact us at:

Hotel Eschenhof
Wasserfallweg 12
9546 Bad Kleinkirchheim Carinthia
Austria
E-mail: hotel@eschenhof.at
Phone: +43 42 40 82 62

If you require content or documents in an accessible version, we will provide them to you upon request within a reasonable period.

6. Dispute Resolution

If you are of the opinion that this website is not accessible, you can inform our organisation or person named in section 5.
If you do not receive a satisfactory response from us within six weeks, you can contact the relevant arbitration board:
Conciliation body
Federal Ombudsman for the Disabled / Social Ministry Service
E-mail: schlichtungsstelle@sozialministeriumservice.at
Website: www.sozialministeriumservice.at